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How to configure Groupcall Xporter for SIMS
Published Date : 17 Aug 2018   Last Updated : 24 Jun 2025   Content Ref: TEC6393775  
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aveva e3d 316 installRequirements
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You will need to download and install Groupcall Xporter, either:

  • On your SIMS server, where you use SIMS on-premises, or
  • On any other server where ESS (the vendors of SIMS) have installed their Third Party Connector* software.

    *The Third Party Connector is a locally installed SIMS computer client, along with a VPN setup to permit connection to hosted SIMS service. It is also a specific requirement for Xporter if you are using SIMS Connected.

For more information, please refer to DWN4153727 (see the Other Useful Articles section below) and the Possible Issues section below.


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aveva e3d 316 installProcedure
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  1. Enter your SIMS logon details and click Login.
    NOTE: for the SIMS user we recommend a complex password. This is a mixture of upper and lowercase letters, numbers and symbols, which should be at least 12 characters long and, in this case, does not need to be memorable.
  2. When connection to your MIS is confirmed, click Next.
    Note: Groupcall advises that the SIMS user entered into the Xporter configuration wizard needs to be a member of the following groups in SIMS:
    • School Administrator
    • Senior management team
    • Personnel officer
    • Third party reporting
Image showing the Xporter config window

  1. Return to step 12 of DWN4153727 from the Other Useful Articles section below to complete the installation.

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aveva e3d 316 installPossible Issues
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If you have any connectivity issues between Xporter and SIMS or SIMS Connected, please re-check your SIMS user's credentials and also check this Groupcall support article.

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aveva e3d 316 install
aveva e3d 316 installMore Information
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aveva e3d 316 install
SIMS Connected

SIMS Connected was previously known as cloud-based SIMS or Hosted SIMS and renamed following the sale of SIMS from Capita to ESS. This is where SIMS is not on-premises. Groupcall Xporter can still be installed locally and connected in the same way as long as the Third Party Connector/VPN tool is installed, as per the Requirements section above.


aveva e3d 316 install
aveva e3d 316 install
aveva e3d 316 install
aveva e3d 316 installOther Useful Articles
aveva e3d 316 install
aveva e3d 316 install
aveva e3d 316 install
Groupcall Xporter for RM Unify MIS Sync integration (DWN4153727)
Managing Groupcall Xporter on a new or upgraded SIMS server (TEC6761110)

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To launch E3D successfully, you must link the application to either the default sample project (SAM) or your company’s specific database directories. Setting Up Environmental Variables

Mount the ISO file or extract the ZIP archive to a localized root directory (e.g., C:\AVEVA_E3D_316_Installation ). Avoid deep file paths to prevent path length errors.

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: Solid State Drive (SSD) with a minimum of 80 GB of free space .

To verify the installation, you should set up the default sample projects provided by AVEVA. System Requirements - AVEVAâ„¢ Documentation

If you are connecting to a or using a local file . Any specific error codes or messages you are seeing. : Core design applications (mandatory)

Properly preparing your environment prevents common installation failures.

After completing the installation, perform the following post-installation steps:

Check the core box, ensure its underlying HTTP Support capabilities are toggled, and click . Restart your computer if prompted by Windows. Step 2: Configure Environment and Database Permissions Avoid deep file paths to prevent path length errors

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Click or Apply . Ensure the status indicator shifts to a green "Connected" state.

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Document Keywords: Groupcall Xporter, Groupcall, SIMS, MIS, How to configure the Groupcall Xporter on SIMS server, hosted, cloud-based, hosted sims, cloud, How to configure the Groupcall Xporter for hosted SIMS, TEC6393775, connect, connected, ess

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