Search for and open the in your Windows Start Menu.

Located on the sticker underneath the device. It usually starts with alphanumeric characters.

Scroll down to or Universal Serial Bus controllers . Look for SecuGen Fingerprint Scanner .

For RD Service deployments, ensure that the sgirdsvr.exe process is not blocked by firewalls, antivirus software, or proxy authentication. Use telnet.exe to test connectivity to www.secugenindia.in on port 443. If using a proxy server, confirm the exact authentication method (basic, digest, Windows Domain, etc.) and verify that the proxy allows HTTPS traffic in both directions.

Note: In the biometric industry, "device registration" often has two meanings: (1) Connecting the hardware to your PC’s OS, and (2) Registering the device’s unique serial number with a software license. This article covers both.

If the status reads "Device is present with SecuGen Management Server," your registration is active. 4. Install Drivers and RD Service

Even with a reliable brand like SecuGen, hiccups can occur. Here are the top fixes:

Secugen Device Registration (2026)

Search for and open the in your Windows Start Menu.

Located on the sticker underneath the device. It usually starts with alphanumeric characters. secugen device registration

Scroll down to or Universal Serial Bus controllers . Look for SecuGen Fingerprint Scanner . Search for and open the in your Windows Start Menu

For RD Service deployments, ensure that the sgirdsvr.exe process is not blocked by firewalls, antivirus software, or proxy authentication. Use telnet.exe to test connectivity to www.secugenindia.in on port 443. If using a proxy server, confirm the exact authentication method (basic, digest, Windows Domain, etc.) and verify that the proxy allows HTTPS traffic in both directions. Scroll down to or Universal Serial Bus controllers

Note: In the biometric industry, "device registration" often has two meanings: (1) Connecting the hardware to your PC’s OS, and (2) Registering the device’s unique serial number with a software license. This article covers both.

If the status reads "Device is present with SecuGen Management Server," your registration is active. 4. Install Drivers and RD Service

Even with a reliable brand like SecuGen, hiccups can occur. Here are the top fixes: