Select the firmware file from your computer and click "Upgrade." Do not refresh the page or close the browser until the device reboots. Common Troubleshooting Issues
: Some firmware files are not publicly listed; you may need to request the upgrade pack directly from ZKTeco technical support.
After the device restarts successfully, you must verify that the update was applied correctly. Zkteco Update Firmware
For a full list of all security bulletins and to stay informed, you should regularly check the official ZKTeco website's security bulletins section.
Beyond security, updates often introduce . A device purchased two years ago might gain compatibility with new card formats or cloud-based management features simply through a firmware flash. Furthermore, updates resolve technical bugs —such as memory leaks or communication timeouts—that can cause system downtime and frustrate users. The Update Process: Precision and Caution Select the firmware file from your computer and
and wait for the "Successful" notification before rebooting the device Important Precautions Check Model Version
: Most standalone terminals must be updated manually. You generally download the firmware pack from a ZKTeco support page and upload it to the device using a USB drive. For a full list of all security bulletins
Always follow the manufacturer's instructions for updating firmware, and take necessary precautions to prevent data loss or device malfunction.
Go to the device menu: .
There are two primary methods to update a ZKTeco device: via a USB Flash Drive or via Network/Software. Method 1: Updating via USB Flash Drive (Recommended)